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Support information

PEL users

You have the right to use our support system if you are a Coin3D and SIM Voleon Professional Edition License holder or if you have registered for commercial evaluation.

Our support model is email based and your support requests are handled by the Coin3D and SIM Voleon development team. If you need support, please send an email to

coin-support@coin3d.org (PEL users)
coin-evaluate@coin3d.org (registered evaluators)

GPL users

If you develop Free Software and are using Coin3D and SIM Voleon under the GPL and would like to use our support system, you have the possibility to obtain a Profession Edition License which gives you the right to support. Please contact sales@sim.no if you have any question.

If you have found a bug

Please read our instructions on how to report a bug. If you were able to find the cause for the problem and fix it locally, we appreciate to receive patches. More information can be found in our how to submit patches article.

Mailing lists

As a service to the Coin3D and SIM Voleon user community, we host various public mailing lists where you can subscribe to receive announcements, post questions, and discuss ideas for extensions and suggestions for improvements with other users and the Coin3D and SIM Voleon software development team.

The lists are archived, online search is available.

Frequently asked questions and answers

Contact

Coin3D and SIM Voleon are developed and maintained by Systems in Motion. If you have any questions, feel free to contact us at info@sim.no Full contact information can be found here.

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